Ericsson NetCloud - Americas
All Systems Operational

About This Site

Welcome to the Ericsson NetCloud cloud services status page for the Americas region. Ericsson operates NetCloud Manager cloud services in three different geographic regions (Americas, Asia Pacific, and Europe). To learn more about the different geographic regions and determine which region your NetCloud account is located, please review https://docs.cradlepoint.com/r/NetCloud-Regions/Introducing-NetCloud-Regions

Additional regional status pages:
- NetCloud Asia Pacific Region https://au5-cradlepoint.statuspage.io/
- NetCloud Europe Region https://eu4-cradlepoint.statuspage.io/

Please note, cloud services' status and any related incidents are unique for each region. Click the "Subscribe to Updates" button at the top of each region's page to get automatic email notifications when any status incidents occur local to that region.

NetCloud Manager Cloud Services - America Operational
Account Login / User Interface / API Operational
Endpoint Management Operational
Visibility, Analytics, and Insights Operational
Subscription Management Operational
Policy Management Operational
Zero Trust Portal and Authentication Operational
NetCloud Manager Cloud Services Static IP Operational
NetCloud SASE POPs - Americas Operational
90 days ago
100.0 % uptime
Today
Ashburn POP Operational
90 days ago
100.0 % uptime
Today
Brazil POP Operational
90 days ago
100.0 % uptime
Today
Canada POP Operational
90 days ago
100.0 % uptime
Today
Canada 2 POP Operational
90 days ago
100.0 % uptime
Today
Chicago POP Operational
90 days ago
100.0 % uptime
Today
Mexico POP Operational
90 days ago
100.0 % uptime
Today
Ohio POP Operational
90 days ago
100.0 % uptime
Today
Phoenix POP Operational
90 days ago
100.0 % uptime
Today
San Jose POP Operational
90 days ago
100.0 % uptime
Today
Websites and Portals Operational
Documentation Portal (docs.cradlepoint.com) Operational
Customer Connect (customer.cradlepoint.com) Operational
Website (www.cradlepoint.com) Operational
University (www.cradlepointuniversity.com) Operational
Cascade Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 15, 2024

No incidents reported today.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024
Completed - The scheduled maintenance has been completed.
Sep 4, 14:47 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 14:30 MDT
Scheduled - We will be undergoing scheduled maintenance during this time.

Services impacted: Network will be restarted during this window and expect down time up to 5 minutes.

Aug 29, 08:08 MDT
Sep 3, 2024

No incidents reported.

Sep 2, 2024
Completed - The scheduled maintenance has been completed.
Sep 2, 00:10 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 22:00 MDT
Scheduled - We will be undergoing scheduled maintenance during this time.

Services impacted: NetCloud SASE network creation.

Aug 29, 07:59 MDT
Sep 1, 2024